Privacy Notice
(Why I collect your personal data and what I do with it).
When you supply your personal details to this clinic they are stored and processed for 4 reasons (the bits in bold are the relevant terms used in the General Data Protection Regulation – i.e. the law):
- I need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes a contract. You can, of course, refuse to provide the information, but if you were to do that we would not be able to provide treatment
- I have a “Legitimate Interest” in collecting that information, because without it I couldn’t do my job effectively and safely.
- I also think that it is important that I can contact you in order to confirm your appointments with me or to update you on matters related to your medical care. This again constitutes “Legitimate Interest”, but this time it is your legitimate interest.
- Provided I have your consent, I may occasionally send you general health information in the form of articles, advice or newsletters. You may withdraw this consent at any time – just let me know by any convenient method.
I have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period I am obliged by law to delete your records.
Your records are stored on paper, in a locked filing cabinet and the office is locked after working hours. If you wish to communicate with me via text or email, your mobile phone number or email address will be stored on my devices.
I will never share your data with anyone who does not need access without your written consent. Only the following people/agencies will have routine access to your data:
- Your practitioner (me) in order that I can provide you with treatment
- Other administrative staff, such as my accountant (who only has temporary access to paper records of names, dates of appointment and fee paid). Again, administrative staff will not have access to your medical notes, just those details.
You have the right to see what personal data of yours I hold, and you can also ask me to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask me to erase your records.
I want you to be absolutely confident that I am treating your personal data responsibly, and that I am doing everything I can to make sure that the only people who can access that data have a genuine need to do so.
Of course, if you feel that I am mishandling your personal data in some way, you have the right to complain. Complaints need to be sent to what is referred to in the jargon as the “Data Controller”. Here are the details you need for that:
Emma Hudson
01367820526
1 Fernham Farm Cottages, Fernham, Faringdon, SN7 7NX
If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office.
